Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (714)962-3639.
- What are the Hospital hours?
Our hospital is open Monday, Tuesday, Thursday and Friday from 8:00 am to 6:00 pm. On Saturdays we are open from 8:00 am until 1:00pm. The clinic is closed on Wednesday and Sunday. We are working quickly to expand hours on Saturday and open on Wednesday.
- Do I need to have an appointment?
No. But, patients with an appointment will have priority so scheduling is encouraged.
- What forms of payment do you accept?
Visa, Mastercard, American Express, Debit, CareCredit.
- Can I make payments?
Payment is required at the time of service.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 10-12 days following the surgery.
- Is it a good idea to have my pet spayed before the first heat cycle or a male neutered at 6 months of age?
Yes. The advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you board pets?
Yes, we do boarding for our clients. We have boarding space for both dogs and cats. We carefully monitor appetite, defecation and urination habits, and take regular body weights to ensure your pet companion remains healthy during their stay.
- What are your kennels like?
Our dog kennels are all indoor. Dogs are walked twice daily. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own. We encourage bringing your own pet's food, to help avoid any digestive upset due to food changes while boarding.